Returns / Refund Cancellation Policy

The only selling items on our website are advertising spaces for property landlords. This policy therefore refers only to them and not to property renters who would need to contact the property agents/landlords if they have any queries regarding their rental contract or fees.

As an advertiser on our website you agree that you have read and agree with our Terms and Conditions and have added your property listing to our website with a truthful and honest description and relative images displaying the true likeness of your property. In addition you also agree that you are duly authorised to advertise the property for rent as your own or as an agent of the owner (proof required).

Swansea 2 Let will allow you to advertise your property or properties in return for an annual advertising fee which may differ but will be set out at the time of any order is placed to advertise with us.

Refunds and Cancellations

Swansea2Let will allow all advertisers a 48hr period in which to cancel their advert and receive a refund of their advertising fee less a 10%+Vat administration fee.

This 48hr refund is subject to the advertisers having not received any enquiries about their property as a result of their advert being placed on our website. If this is found to be the case then the 48hr refund will not apply and any cancellation of the advert will be subject to a 100% cancellation fee.

Delivery

Delivery of your advert once paid for will be automatic and you should be able to find your property live on our website by searching in the location that you placed your property.

If you have any difficulty in locating your property please do not hesitate to contact us during office hours and we will assit you in case there has been a problem.